FAQs



FAQs

I have a question that is not reflected, how I can contact the Aparhtotel?
You have the option to do so through the website or by calling (+34) 950 617 070.
 
Are pets allowed?
Unfortunately in our establishment not allowed.
 
Do you provide cots in the hotel? What is the price?
We have a limited number of cots in the apartment. Apply and confirm the booking. This service is free.
 
Is there space in the hotel? How much?
We have private enclosed garage. The same price varies according to season.
 
How far is the beach?
There are approximately a distance of 120 m.
 
Do you have internet connection? How much does the Internet connection?
Our hotel has wifi in the lobby, is free. You only need to request a password from reception Internet access.
 
What is the departure time of the room?
The maximum departure of the room is at 11:00 hours, they can still continue to use the hotel facilities, we can store your luggage if desired.
 
What is the time of entry to the room?
The time of entry to the room on the day of arrival is after 14 hours. All inclusive: If you have subscribed to all inclusive service will start to be effective from 12:00 on the day of arrival is valid until 12:00 on the day of departure.
 
Do you have luggage to leave my luggage?
Indeed, the hotel offers luggage storage service free for our customers.
 
Does the receiving department has a limited schedule?
No, the front desk operates 24 hours.
 
Do you accept credit cards?
Yes, we accept Visa, Master Card, Maestro, American Express.
 
Should I submit some documents to my arrival?
We remind all our customers that is required by law to present identification of all persons to be accommodated at the hotel.
 
Does the aparthotel is adapted for the handicapped?
Yes, please indicate this when booking.